Privacy statement
Zegepraal is responsible for processing personal data as reflected in this privacy statement.
- Contact details
Zegepraal
Goedendagruwe 9
6218 WB Maastricht
info@zegepraal.nl
- Handling of personal data
Privacy-sensitive data, or personal data, is processed through our website. Zegepraal considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us. In our processing we comply with the requirements set by privacy legislation. This means, among other things:
- we clearly state the purposes for which we process personal data. We do so through this privacy statement;
- we limit our collection of personal data to only the personal data necessary for legitimate purposes;
- we first ask you for explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- we respect your right to access, correct or delete your personal data at your request.
- Personal data we process
Zegepraal processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- Name and address
- Phone number
- Email address
- Payment details
- Gender
- IP address
This data is processed only on the basis of the purposes and bases mentioned in section 5.
- Special and/or sensitive personal data we process
Our website does not intend to collect data on website visitors who are under 16 years of age, unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16 years old. We therefore advise parents to be involved in their children’s online activities, in order to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@zegepraal.nl and we will delete this information.
- For what purpose and on what basis do we process personal data?
Zegepraal processes your personal data for the following purposes:
- Sending our newsletter;
- send an e-mail to you if necessary to perform our services;
- advertising purposes;
- inform you about (changes to) our services and products;
- allowing you to create an account;
- processing of the procurement treaty;
- quality control;
- handling enquiries via the contact form on our website;
- Zegepraal analyses your behaviour on the website in order to improve the website.
Register My Account
Certain areas of our website (such as the My Account environment) require you to register first. After registration, we save your chosen user name and the personal data you provide so that you do not have to fill them in again each time and so that we can contact you as part of the execution of the agreement.
Access My Account
Our portal allows you to access a management environment where you can set up, specify and change things yourself.
Contact or question form
Through our website, we offer the opportunity to fill in a contact form to ask questions. You will be asked to provide various details so that we can answer your question. You choose which data you provide. The data you send us will be kept as long as necessary for a complete response and processing. Thereafter, we keep data for up to one year for statistical purposes.
Newsletter
We offer a newsletter through which we share relevant information with you about our latest products and/or services and related products and/or services from Zegepraal and third parties. You can subscribe to this via the website. Your e-mail address will automatically be added to the list of subscribers. Each newsletter contains a link that allows you to unsubscribe again if desired.
Other contact
In addition to the information on our website, we may also inform you of our products and services through:
- post;
- e-mail;
- social media.
- How long do we keep personal data?
We will retain your personal data for no longer than is strictly necessary for the purposes for which your data was collected. The data are then deleted when they are no longer needed for the purposes for which your data were collected, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).
- Sharing personal data with third parties
Zegepraal shares your personal data with carefully selected third parties if this is necessary for the performance of the agreement and/or to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Zegepraal remains responsible for this processing. This includes external service providers, such as accountants, financial service providers, website, application and crm support, collection agencies. In addition, Zegepraal provides your personal data to other parties in certain cases. We will only do this after we have informed you and with your explicit consent.
- View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to the processing of your personal data at Zegepraal. You can also submit a request to request a data transfer for data we use with your consent, or indicate your reasoned wish to have us restrict the processing of personal data. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@zegepraal.nl. To ensure that the request for inspection is made by you, we ask you to identify yourself adequately. We will respond to your request as soon as possible, but at the latest within four weeks.
Personal Data Authority
Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against these processing of personal data.You can contact the Personal Data Authority for this purpose.
- How do we secure personal data?
Zegepraal takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@zegepraal.nl.
- Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.